Return and Refund Policy

30-Day Return Policy

At Calusa Barn Door Hardware, we stand behind the quality of our products. We offer a 30-day return policy on all purchases. If you are not completely satisfied with your purchase, you may return it within 30 days of the original purchase date for a full refund of the product price.

Conditions for Returns

To be eligible for a return, your item must be:

1. Unused
2. In the same condition as you received it
3. In its original packaging

Return Shipping

The customer is responsible for all return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items of value.

Refund Process

Once we receive your return, our team will inspect the item(s) to ensure they meet our return conditions. After approval, we will process your refund. Please allow 1-2 business days for the refund to be processed and appear in your account.

How to Initiate a Return

To start the return process, please contact our customer service team during business hours at:

Phone: 305-740-6252

Our representative will guide you through the return process and provide you with a Return Authorization Number (RAN).

Return Address

Please send all returns to:
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Calusa Barn Door Hardware
7006 SW 46th Street
Miami, FL 33155
United States
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Make sure to include your Return Authorization Number on the package.

Questions?

If you have any questions about our return policy or the status of your return, please don't hesitate to contact us at the phone number listed above.

Thank you for choosing Calusa Barn Door Hardware. We appreciate your business and are committed to ensuring your satisfaction with our products.